Benefit Carrier Contact Information
Health, Dental, Vision
In the event that you lose your health, dental or vision card you can go online and reprint your card or save as pdf to your smart phone. The websites also have other valuable information that are helpful, including claim status in-network doctors, and several other helpful pieces of information. There are mobile apps that allow you to have everything you need on your smart phone or tablet. Click on the links below to be redirected to the correct website. If you are not redirected to the website by clicking on the link, copy the link and paste in your browser and hit enter.
If you have never registered with Aetna, Delta Dental or Surency Vision online before, you will need to register to set up your user name and password. Beneath the login button you will click Click here to register or First time here. Aetna is Login/Register. In some cases your member ID may be necessary for registering. If it is required you will need to contact Customer Service to obtain your member number. Central Office has the group number but not each individual number for members.
Aetna - www.aetna.com
Member Services - 1-800-445-5299
Delta Dental - www.deltadental.com - 316-264-4511 or 1-800-234-3375
Surency Vision and Flex - www.surency.com - 1-866-818-8805
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Flex Spending
For instructions on how to access your Surency Flex Spending online or through the mobile app click here.
Link to the FSA Store (https://fsastore.com/FSA-Eligible-Items.aspx).
Surency Flex COVID-19 Member Update. Click here to learn more about the reintroduction of coverage for Over the Counter drugs and medicines.
If you have Flex Spending for both Health and Dependent Care through USD 394 you will use the same card.
To use your Dependent Care Account to pay for employee daycare and employee additional Kids Klub click here. If you have questions, or need help making payments online, please call Sabrina at 316-776-3304.
Dependent Care Account change form (qualifying events are listed on the form)
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Aflac - Critical Illness, Accident, and Hospital Indemnity
www.aflac.com - 1-800-594-0880
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Guardian 3 in 1 - Critical Illness, Accident, and Hospital Indemnity
www.guardianlife.com - 1-888-482-7342
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Mutual of Omaha - Life Insurance and Short Term Disability
www.mutualofomaha.com - 1-800-369-3809
If you have any questions, or can't find what you are looking for here, please contact Lucy at Central Office - 316-776-3300